Introduction and Scope

At Polished Concrete Designs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, polishedconcretedesigns.co.uk, or use our services related to polished concrete flooring and design.

Information Collection Practices

We collect various types of information in order to provide our services effectively:

• Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you contact us, request a quote, or engage with our services.
• Usage Data: We may collect information on how our website is accessed and used. This usage data may include your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How Data is Used and Processed

Your information may be used in the following ways:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent, and address technical issues
• To fulfill any other purpose for which you provide it
• To provide you with news, special offers, and general information about other services that we offer which are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.

Data Security Measures

The security of your data is important to us, and we strive to use commercially acceptable means to protect your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

User Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccurate data we hold about you.
• Deletion: You can request deletion of your personal data under certain conditions.
• Objection: You have the right to object to our processing of your personal data.
• Data Portability: You can request to transfer your data to another organization, or directly to you, under certain conditions.

For more information on how to exercise these rights, please contact us using the details provided below.

Third-Party Services and Cookies

We may employ third-party companies and services to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our services are used. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our website may use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How to Contact Us for Privacy Inquiries

If you have any questions about this Privacy Policy, please contact us:

• Privacy Email: privacy@polishedconcretedesigns.co.uk
• Phone: +44 20 7946 0950
• Mailing Address: 45 Hutton Road, Suite 3B, London, E4 9PA, United Kingdom

If you are a California resident, to exercise CPRA rights, contact privacy@polishedconcretedesigns.co.uk.

Last Updated

This Privacy Policy was last updated on April 1, 2026. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.